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Support

If you've any queries about the game play, rules, website, functions or you want to give us any feedback or maybe you have a problem to address to us, please get in touch with us at support@fairplay999.com

Contact Us

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FAQ

Account
How do I Create an Account?-

Creating an account at FairPlay999 couldn’t be simpler:

  • 1. Click the “Join Now” link at the top-right of page.
  • 2. Fill the registration form with correct information.( Please enter an active email address)
  • 3. Tick the Terms and Conditions checkbox.
  • 4. Click the “Join Now” button.
  • 5. System will send a verification mail to your email address entered in the registration form.
    • a. Note - Didn’t receive the email? Please check your junk/spam mail folders. Alternatively, you can also contact our customer service team who will happily help you recover your account details.
  • 6. Verify your email address to activate your account by clicking the verification link in the email.
What Information do I need to provide to ‘Create an Account’?+
What can I do if I forgot my Username or Password?+
How to login in Fairplay999?+
I’m having Problems Creating an Account+
How do I Update my Personal Information?+
Logout+
Payments
How do I Deposit Funds?+
How do I Withdraw Funds?+
Can i withdraw my Deposit amount?+
How long will it take to receive my winnings after I request a withdrawal?+
Withdrawal and Deposit Limit+
Is it Safe to Deposit and Withdraw Funds?+
Which Payment Methods does FairPlay999 support?+
How long will it take to receive my winnings after I request a withdrawal?+
Wallet
Player wallet+
Bonus
What is my Bonus Balance?+
Bonus rule+
How is the bet amount taken from the wallet +
Games
Casino+
How can I be sure that games are fair?+
What if I'm disconnected from the internet while playing? +
What are the legal requirements to play in Fairplay999 casino? +
Can bets be reversed or cancelled? +
Why can't I access the Fairplay999 website? +
What happens if my bet is not settled on time? +
Why some games are not loading? +
Sports
What is Sports wallet?+
How to deposit money to Sports wallet?+
How to withdraw money from Sports wallet? +
How does the Bet Slip work? +
What are fractional odds? +
What are decimal odds? +
What are totals (over/under)? +
What are futures? +
What are props? +