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Responsible Gaming

FairPlay999 strives to help and protect players who are at risk of the potential negative effects of gambling through a number of means, including self-exclusion tools, guidance on responsible gaming, risk identification and player verification.

We are committed to assisting and protecting those who should not be playing at all, or who wish to limit the amount that they play.

Under Age Gameplay

Any underage player who has provided dishonest or inaccurate information regarding their true age may have all winnings forfeited and could face criminal prosecution.

Our Commitment:

Every person signing up for a new account, agrees to the terms and conditions on site, which highlights that we don’t accept players under 18. When a player creates an account with us, we collect their name, address, and birth date to confirm that the player is at least 18-years-old. We do not target underage players with our marketing and advertising.

What you can do

Be sure to protect your computer. All Windows computers can be set up to have password control so that you must enter a password to get to the desktop. In general, this is good practice, but it’s even more important when there are children or teenagers in your household. Also, keep your Account ID and password private. You can elect to have the software not remember your password each time you log-in. If you have any concern that somebody else might attempt to access your FairPlay999 Account, you should not allow the software to remember your password.

If you have children or teenagers in your household, use protection software that allows you to limit the websites to which they have access, prevent file sharing, and generally give you detailed control over how your children use the Internet. Here is a list of some of those programs:

If you are aware of an underage person using our platform, let us know. Simply send an email to Support and we will get right on it. Our first step is to investigate, and if warranted, freeze the player’s account and request identification from that player. We take these reports seriously.

Be a responsible parent. In many ways, this is nothing more than keeping your eyes and ears open. If you hear your children talking about online game accounts, deposits, and withdrawals, start asking questions. If you see the software on your child's computer, uninstall it and ask more questions. A responsible parent is the best start to preventing underage gaming.

Self-exclusion

If you believe that playing games might be a hindrance to your life rather than a form of entertainment, we want to help you. First, please review the following questions:

If you answered “Yes” to several of these questions, we encourage you to send us an email to This email address is being protected from spambots. You need JavaScript enabled to view it. . Also, we provide you with the ability to exclude yourself from playing for various periods of time. Drop us an email for all this to support and we will get back to you as quickly as possible.

Please note that all self-exclusions and time outs are irreversible for the duration of the specified time. In addition, all self-exclusion periods are inclusive of all games. Your self-exclusion will apply to your FairPlay999 Account.

How to play online responsibly

If you choose to play online, there are some general guidelines that can help make your playing experience safer, and reduce the risk that problems can occur: